Privacy Policy and terms of use
PRIVACY POLICY
1. INTRODUCTION:
At SOLUCIONEC, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).
2. DATA CONTROLLER:
RODRIGUEZ SANCHEZ DAVID
Address: Calle Calzada Lateral del norte, 22. 35014 (LAS PALMAS - Spain)
Email: info@solucionec.com
3. DATA WE COLLECT:
We collect the following personal data when you use our contact form or interact with our website and apps:
- Identification Data: name, email address, phone number.
- Navigation Data: IP address, browser type, operating system, information about interaction with our website.
- Analytics Data: through tools like Google Analytics and Firebase, we collect data about your behavior on our website, including pages visited, time on site, and actions taken.
- Advertising Data: through Google Ads, we collect data about your interactions with our ads, including the pages you visit after clicking an ad and conversions made.
4. PURPOSE OF PROCESSING:
We use your personal data for the following purposes:
- Contact: To resolve your inquiries and provide you with information about our services.
- Providing our Service: To respond to your requests for any of our services offered on our website and apps.
- Service Improvement: To analyze how you use our website to improve its functionality and our services.
- Advertising: To show you relevant ads through Google Ads and measure the effectiveness of our advertising campaigns.
- Legal Compliance: To comply with our legal and regulatory obligations.
5. LEGAL BASIS FOR PROCESSING:
We process your personal data based on the following legal bases:
- Consent: When you give us your consent to use your data.
- Legitimate Interests: To improve our services and ensure the functionality of our website.
- Legal Obligations: To comply with our legal obligations.
6. USER RIGHTS:
You have the right to:
- Access your personal data.
- Rectify your personal data if it is inaccurate.
- Request the deletion of your personal data.
- Object to the processing of your personal data.
- Request the portability of your personal data.
- Withdraw your consent at any time.
- To exercise these rights, you can contact us at info@solucionec.com
7. DATA TRANSFER:
We do not transfer your personal data to third parties, except in the following cases:
- Legal Compliance: If necessary to comply with a legal obligation.
- Service Providers: Third parties that help us operate our website and services, under strict confidentiality and security conditions, including Google for Analytics and Ads services.
8. DATA SECURITY:
We implement technical and organizational security measures to protect your personal data against unauthorized access, loss, or destruction.
9. DATA RETENTION:
We retain your personal data for as long as necessary to fulfill the purposes described in this policy unless the law requires or permits a longer retention period.
10. CHANGES TO THIS POLICY:
We may update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on our website. We recommend reviewing this policy periodically.
Last update: 21/06/2024
At SOLUCIONEC, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).
2. DATA CONTROLLER:
RODRIGUEZ SANCHEZ DAVID
Address: Calle Calzada Lateral del norte, 22. 35014 (LAS PALMAS - Spain)
Email: info@solucionec.com
3. DATA WE COLLECT:
We collect the following personal data when you use our contact form or interact with our website and apps:
- Identification Data: name, email address, phone number.
- Navigation Data: IP address, browser type, operating system, information about interaction with our website.
- Analytics Data: through tools like Google Analytics and Firebase, we collect data about your behavior on our website, including pages visited, time on site, and actions taken.
- Advertising Data: through Google Ads, we collect data about your interactions with our ads, including the pages you visit after clicking an ad and conversions made.
4. PURPOSE OF PROCESSING:
We use your personal data for the following purposes:
- Contact: To resolve your inquiries and provide you with information about our services.
- Providing our Service: To respond to your requests for any of our services offered on our website and apps.
- Service Improvement: To analyze how you use our website to improve its functionality and our services.
- Advertising: To show you relevant ads through Google Ads and measure the effectiveness of our advertising campaigns.
- Legal Compliance: To comply with our legal and regulatory obligations.
5. LEGAL BASIS FOR PROCESSING:
We process your personal data based on the following legal bases:
- Consent: When you give us your consent to use your data.
- Legitimate Interests: To improve our services and ensure the functionality of our website.
- Legal Obligations: To comply with our legal obligations.
6. USER RIGHTS:
You have the right to:
- Access your personal data.
- Rectify your personal data if it is inaccurate.
- Request the deletion of your personal data.
- Object to the processing of your personal data.
- Request the portability of your personal data.
- Withdraw your consent at any time.
- To exercise these rights, you can contact us at info@solucionec.com
7. DATA TRANSFER:
We do not transfer your personal data to third parties, except in the following cases:
- Legal Compliance: If necessary to comply with a legal obligation.
- Service Providers: Third parties that help us operate our website and services, under strict confidentiality and security conditions, including Google for Analytics and Ads services.
8. DATA SECURITY:
We implement technical and organizational security measures to protect your personal data against unauthorized access, loss, or destruction.
9. DATA RETENTION:
We retain your personal data for as long as necessary to fulfill the purposes described in this policy unless the law requires or permits a longer retention period.
10. CHANGES TO THIS POLICY:
We may update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on our website. We recommend reviewing this policy periodically.
Last update: 21/06/2024
TERMS OF USE
Below are the terms of access and use of the website and apps that must be known by the USER for the purposes provided in Law 34/2002 on Information Society Services and Electronic Commerce:
Name: RODRÍGUEZ SÁNCHEZ DAVID, from now on: SOLUCIONEC
Fiscal address: Calle Calzada Lateral del norte, 22. 35014 (LAS PALMAS - Spain)
Email: info@solucionec.com
Phone: 664 26 34 36
-› 1.PURPOSE OF THE WEBSITE: The service under www.solucionec.com and our apps Hogueras de San Juan, Media Naranja, App Inteligente, and Single Stats offer advisory and digital design services, entertainment, and games that may include advertising and sponsorships from us and/or third parties.
-› 2. CONDITIONS OF ACCESS AND USE OF THE WEBSITE AND APPS: Access to this website or any of our apps is the sole responsibility of the USERS, and implies acceptance and understanding of the legal warnings and terms of use. SOLUCIONEC reserves the right to introduce, at any time, any changes and modifications it considers appropriate and believes necessary for the website or apps, without any need for prior notice.
-› 2.1 RESPONSIBILITY FOR THE PROPER USE OF THE WEBSITE, APPS AND ITS CONTENTS: The User undertake to make proper use of the website, apps and the utilities supplied to them, in accordance with the law, the present Legal notice, as well as instructions and notices that communicate it.
The User undertakes to use the website exclusively, apps and all its contents, for lawful and non-prohibited purposes, that do not violate current legislation and/or may be detrimental to the legitimate rights of SOLUCIONEC or any third party, and/or that may cause any damage or prejudice directly or indirectly.
The User undertakes to use the website exclusively, and all its contents, for lawful and non-prohibited purposes, that do not violate current legislation and/or may be detrimental to the legitimate rights of SOLUCIONEC or any third party, and/or that may cause any damage or prejudice directly or indirectly.
For this purpose, the User shall refrain from using any of the contents of the website and apps for illicit purposes or effects, prohibited in this Legal Notice, harmful to the rights and interests of third parties or that, in any way, may damage, disable, overburden, deteriorate or prevent the normal use of the website, computer equipment or documents, files and all kinds of content stored on any computer equipment (hacking) of SOLUCIONEC, of other Users or any Internet user (hardware and software).
In particular, and in a purely indicative and non-exhaustive way, the User undertakes not to transmit, disseminate or make available information, data, content, messages, graphics, drawings, sound and/or image files, photographs, software and, in general, any kind of material that:
- are in any way contrary, disregards or threatens the fundamental rights and public freedoms constitutionally recognized, in International Treaties and in other legislation.
- induce, incite or promote criminal, denigratory, defamatory, violent, or generally against the law, morals and generally accepted good practices or public order.
- induce, incite or promote discriminatory actions, attitudes or thoughts on the basis of sex, race, religion, belief, age or condition.
- incorporate, make available or allow access to criminal, violent, offensive, harmful, degrading, or generally illegal products, elements, messages and/or services against the law, morals and generally accepted good practices or to the public order.
- are false, ambiguous, inaccurate, exaggerated or extemporaneous, so as to induce or mislead its object or the intentions or purposes of the communicant.
- are protected by any intellectual or industrial property rights belonging to third parties, without the User having previously obtained from its owners the authorization necessary to the use they make or intend to make.
- violate the trade secrets of third parties.
- are contrary to the right to honor, to personal and family privacy or to the image of people.
- in any way impair the credit of the SOLUCIONEC or third parties
- violate the rules on privacy of communications.
- constitute, where appropriate, unlawful, misleading or disloyal advertising and, in general, constitute unfair competition.
- incorporate viruses or other physical or electronic elements that may damage or impede the normal operation of the network, computer system or equipment (hardware and software) of the SOLUCIONEC or third parties or that may damage electronic documents and files stored on such computer equipment.
- causes by its characteristics (such as format, extension, etc.) difficulties in the normal operation of the Service.
In accordance with the foregoing, the User undertakes to use the contents made available to Users on the website and apps, understood, without restriction, texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as its graphic design and source codes (hereinafter the “Contents”), in accordance with the law, this Legal Notice, other notices, regulations on usage and instructions under their knowledge, as well as with morality and generally accepted good customs and public order, and, in particular, undertakes to refrain from:
- reproduce, copy, distribute, make available or otherwise communicate publicly, transform or modify the contents, unless authorized by the owner of the corresponding rights or is legally permitted.
- suppress, manipulate or otherwise alter the copyright and other identifying data of the rights reserved by SOLUCIONEC or companies of SOLUCIONEC or its owners, fingerprints or any other technical means established for its recognition.
- The User shall refrain from obtaining or even attempting to obtain the content by using means or procedures other than those which, depending on the case, have been made available for this purpose or have been indicated for this purpose on the website or apps where the contents is found or, in general, those that are usually used on the Internet for this purpose, provided that they do not involve the risk of damage or disable the website, apps, services and/or contents.
-› 2.2 INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS: The User undertakes to respect the industrial property rights of SOLUCIONEC and of any other third party. The use or granting of access to the website or apps does not imply the granting of any right over the trademarks, trade names or any other distinctive sign used in it.
-› 2.3 DURATION OF SERVICE: When registering, the USER generates an account to which all the information related to his User and behavior is linked. The account has an indefinite validity and the price of the service varies (when applicable) according to the services contracted in the payment cycle that is selected. If any of the payments are not paid on time and in the manner, the User understands that the service may be suspended and they will not be able to access their data until the outstanding balance is paid. Payment with Paypal and/or Direct Debit means an increase of +1€ in the total to be paid. The return of a direct debit payment implies an increase in the total to be paid of +10€.
SOLUCIONEC does not guarantee the availability and continuity of the functioning of the website or apps. When reasonably possible, SOLUCIONEC will first warn of interruptions in the functioning of the website or apps.
Access to the website or apps of SOLUCIONEC has an indefinite duration; however, SOLUCIONEC reserves the right to suspend without prior notice the access to Users that, in its judgment, violate the rules of use and exercise the appropriate legal measures.
-› 2.4 EXCLUSION OF LIABILITY: SOLUCIONEC make the maximum effort to avoid any error in the contents of the website and apps, but does not guarantee nor is responsible for possible errors in the contents of the website and apps.
SOLUCIONEC excludes any liability for damages of any nature whatsoever arising from:
The interruption of the operation or the lack of availability of access to the website or apps.
The eventual transmission of elements that negatively affect computer systems. Incorrect display, variation and/or loss of data. SOLUCIONEC is exempt from any economic responsibility and any other nature that may be derived.
The privacy and security in the use of the website and apps by the User, and/or unauthorized access by unauthorized third parties.
-› 3. USE OF COOKIES: SOLUCIONEC may use cookies to facilitate navigation on its website, apps and to know the preferences of the User, allowing their recognition. But the User can configure their computer to accept or reject the cookies received. In addition to following the indications of the different warning screens of the website Cookies policy.
-› 4. PERSONAL DATA PROTECTION: Pursuant to Regulation No 2016/679 of the European Parliament and of the Council as from 27 April 2016, all Users who provide or are going to provide their personal data will be previously informed, in accordance with the provisions of the aforementioned regulation. Through the forms available on the web and apps, personal information will be collected, by marking the corresponding box or checkbox, the User will expressly and freely accept that their personal data be processed for the purpose for which they are requested. For more information, the User can consult our Privacy Policy.
-› 5. LAW AND JURISDICTION: The provision of the service is governed by Spanish law, the Courts of Las Palmas de Gran Canaria being competent, to which the User expressly submits.
-› 6. DISCLAIMER: SOLUCIONEC may exercise its rights, in case of breach of these conditions of use, at the time it deems appropriate. The fact of not exercising them at a specific time does not mean that you renounce them.
Name: RODRÍGUEZ SÁNCHEZ DAVID, from now on: SOLUCIONEC
Fiscal address: Calle Calzada Lateral del norte, 22. 35014 (LAS PALMAS - Spain)
Email: info@solucionec.com
Phone: 664 26 34 36
-› 1.PURPOSE OF THE WEBSITE: The service under www.solucionec.com and our apps Hogueras de San Juan, Media Naranja, App Inteligente, and Single Stats offer advisory and digital design services, entertainment, and games that may include advertising and sponsorships from us and/or third parties.
-› 2. CONDITIONS OF ACCESS AND USE OF THE WEBSITE AND APPS: Access to this website or any of our apps is the sole responsibility of the USERS, and implies acceptance and understanding of the legal warnings and terms of use. SOLUCIONEC reserves the right to introduce, at any time, any changes and modifications it considers appropriate and believes necessary for the website or apps, without any need for prior notice.
-› 2.1 RESPONSIBILITY FOR THE PROPER USE OF THE WEBSITE, APPS AND ITS CONTENTS: The User undertake to make proper use of the website, apps and the utilities supplied to them, in accordance with the law, the present Legal notice, as well as instructions and notices that communicate it.
The User undertakes to use the website exclusively, apps and all its contents, for lawful and non-prohibited purposes, that do not violate current legislation and/or may be detrimental to the legitimate rights of SOLUCIONEC or any third party, and/or that may cause any damage or prejudice directly or indirectly.
The User undertakes to use the website exclusively, and all its contents, for lawful and non-prohibited purposes, that do not violate current legislation and/or may be detrimental to the legitimate rights of SOLUCIONEC or any third party, and/or that may cause any damage or prejudice directly or indirectly.
For this purpose, the User shall refrain from using any of the contents of the website and apps for illicit purposes or effects, prohibited in this Legal Notice, harmful to the rights and interests of third parties or that, in any way, may damage, disable, overburden, deteriorate or prevent the normal use of the website, computer equipment or documents, files and all kinds of content stored on any computer equipment (hacking) of SOLUCIONEC, of other Users or any Internet user (hardware and software).
In particular, and in a purely indicative and non-exhaustive way, the User undertakes not to transmit, disseminate or make available information, data, content, messages, graphics, drawings, sound and/or image files, photographs, software and, in general, any kind of material that:
- are in any way contrary, disregards or threatens the fundamental rights and public freedoms constitutionally recognized, in International Treaties and in other legislation.
- induce, incite or promote criminal, denigratory, defamatory, violent, or generally against the law, morals and generally accepted good practices or public order.
- induce, incite or promote discriminatory actions, attitudes or thoughts on the basis of sex, race, religion, belief, age or condition.
- incorporate, make available or allow access to criminal, violent, offensive, harmful, degrading, or generally illegal products, elements, messages and/or services against the law, morals and generally accepted good practices or to the public order.
- are false, ambiguous, inaccurate, exaggerated or extemporaneous, so as to induce or mislead its object or the intentions or purposes of the communicant.
- are protected by any intellectual or industrial property rights belonging to third parties, without the User having previously obtained from its owners the authorization necessary to the use they make or intend to make.
- violate the trade secrets of third parties.
- are contrary to the right to honor, to personal and family privacy or to the image of people.
- in any way impair the credit of the SOLUCIONEC or third parties
- violate the rules on privacy of communications.
- constitute, where appropriate, unlawful, misleading or disloyal advertising and, in general, constitute unfair competition.
- incorporate viruses or other physical or electronic elements that may damage or impede the normal operation of the network, computer system or equipment (hardware and software) of the SOLUCIONEC or third parties or that may damage electronic documents and files stored on such computer equipment.
- causes by its characteristics (such as format, extension, etc.) difficulties in the normal operation of the Service.
In accordance with the foregoing, the User undertakes to use the contents made available to Users on the website and apps, understood, without restriction, texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as its graphic design and source codes (hereinafter the “Contents”), in accordance with the law, this Legal Notice, other notices, regulations on usage and instructions under their knowledge, as well as with morality and generally accepted good customs and public order, and, in particular, undertakes to refrain from:
- reproduce, copy, distribute, make available or otherwise communicate publicly, transform or modify the contents, unless authorized by the owner of the corresponding rights or is legally permitted.
- suppress, manipulate or otherwise alter the copyright and other identifying data of the rights reserved by SOLUCIONEC or companies of SOLUCIONEC or its owners, fingerprints or any other technical means established for its recognition.
- The User shall refrain from obtaining or even attempting to obtain the content by using means or procedures other than those which, depending on the case, have been made available for this purpose or have been indicated for this purpose on the website or apps where the contents is found or, in general, those that are usually used on the Internet for this purpose, provided that they do not involve the risk of damage or disable the website, apps, services and/or contents.
-› 2.2 INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS: The User undertakes to respect the industrial property rights of SOLUCIONEC and of any other third party. The use or granting of access to the website or apps does not imply the granting of any right over the trademarks, trade names or any other distinctive sign used in it.
-› 2.3 DURATION OF SERVICE: When registering, the USER generates an account to which all the information related to his User and behavior is linked. The account has an indefinite validity and the price of the service varies (when applicable) according to the services contracted in the payment cycle that is selected. If any of the payments are not paid on time and in the manner, the User understands that the service may be suspended and they will not be able to access their data until the outstanding balance is paid. Payment with Paypal and/or Direct Debit means an increase of +1€ in the total to be paid. The return of a direct debit payment implies an increase in the total to be paid of +10€.
SOLUCIONEC does not guarantee the availability and continuity of the functioning of the website or apps. When reasonably possible, SOLUCIONEC will first warn of interruptions in the functioning of the website or apps.
Access to the website or apps of SOLUCIONEC has an indefinite duration; however, SOLUCIONEC reserves the right to suspend without prior notice the access to Users that, in its judgment, violate the rules of use and exercise the appropriate legal measures.
-› 2.4 EXCLUSION OF LIABILITY: SOLUCIONEC make the maximum effort to avoid any error in the contents of the website and apps, but does not guarantee nor is responsible for possible errors in the contents of the website and apps.
SOLUCIONEC excludes any liability for damages of any nature whatsoever arising from:
The interruption of the operation or the lack of availability of access to the website or apps.
The eventual transmission of elements that negatively affect computer systems. Incorrect display, variation and/or loss of data. SOLUCIONEC is exempt from any economic responsibility and any other nature that may be derived.
The privacy and security in the use of the website and apps by the User, and/or unauthorized access by unauthorized third parties.
-› 3. USE OF COOKIES: SOLUCIONEC may use cookies to facilitate navigation on its website, apps and to know the preferences of the User, allowing their recognition. But the User can configure their computer to accept or reject the cookies received. In addition to following the indications of the different warning screens of the website Cookies policy.
-› 4. PERSONAL DATA PROTECTION: Pursuant to Regulation No 2016/679 of the European Parliament and of the Council as from 27 April 2016, all Users who provide or are going to provide their personal data will be previously informed, in accordance with the provisions of the aforementioned regulation. Through the forms available on the web and apps, personal information will be collected, by marking the corresponding box or checkbox, the User will expressly and freely accept that their personal data be processed for the purpose for which they are requested. For more information, the User can consult our Privacy Policy.
-› 5. LAW AND JURISDICTION: The provision of the service is governed by Spanish law, the Courts of Las Palmas de Gran Canaria being competent, to which the User expressly submits.
-› 6. DISCLAIMER: SOLUCIONEC may exercise its rights, in case of breach of these conditions of use, at the time it deems appropriate. The fact of not exercising them at a specific time does not mean that you renounce them.
COOKIES POLICY
1. WHAT ARE COOKIES:
Cookies are small text files that are stored on your device when you visit our website. They help us improve your experience and understand how you interact with our site.
2. TYPES OF COOKIES WE USE:
- Essential Cookies: Necessary for the basic functioning of the website.
- Performance Cookies: Allow us to analyze website usage and improve its performance, including Google Analytics cookies.
- Functionality Cookies: Allow us to remember your preferences and enhance the functionality of the website.
- Advertising Cookies: Used to display relevant ads based on your interests and measure the effectiveness of our advertising campaigns, including Google Ads cookies.
3. HOW TO CONTROL COOKIES:
You can manage the use of cookies through your browser settings and delete cookies already stored on your device. You can reset and modify your cookie selection on this website by clicking here. Please note that blocking cookies may affect the functionality of our website.
4. CONSENT TO USE COOKIES:
By accessing our site and clicking "ACCEPT ALL" on the cookie consent window, you consent to their use as described in this Cookie Policy.
5. CHANGES TO THIS COOKIE POLICY:
We may update this Cookie Policy at any time. We will notify you of any changes by posting the new policy on our website. We recommend that you review this policy periodically.
Last update: 21/06/2024
Cookies are small text files that are stored on your device when you visit our website. They help us improve your experience and understand how you interact with our site.
2. TYPES OF COOKIES WE USE:
- Essential Cookies: Necessary for the basic functioning of the website.
- Performance Cookies: Allow us to analyze website usage and improve its performance, including Google Analytics cookies.
- Functionality Cookies: Allow us to remember your preferences and enhance the functionality of the website.
- Advertising Cookies: Used to display relevant ads based on your interests and measure the effectiveness of our advertising campaigns, including Google Ads cookies.
3. HOW TO CONTROL COOKIES:
You can manage the use of cookies through your browser settings and delete cookies already stored on your device. You can reset and modify your cookie selection on this website by clicking here. Please note that blocking cookies may affect the functionality of our website.
4. CONSENT TO USE COOKIES:
By accessing our site and clicking "ACCEPT ALL" on the cookie consent window, you consent to their use as described in this Cookie Policy.
5. CHANGES TO THIS COOKIE POLICY:
We may update this Cookie Policy at any time. We will notify you of any changes by posting the new policy on our website. We recommend that you review this policy periodically.
Last update: 21/06/2024
