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A wooden desk seen from above with an open laptop showing a website, a phone and a notebook

Monthly service · Continuous improvement

Website and app maintenance

No time to look after it? Would you rather forget about it? We look after it, we keep it up to date and every month we tell you what happened.

ContactSee tiers

What you get

A website or app nobody maintains ages very fast.

It does not break all at once: a dead link, an old phone number, an out-of-date legal notice, an expired certificate, photos that no longer show what you do. And then one day a customer rings to tell you it is not working.

Continuous improvement is exactly the opposite:

Someone looking at your website or app every month, even when you have forgotten it exists

A phone on a desk showing a monthly report with a bar chart, and a laptop behind it

What is included

Three things that are needed.

01 — IT WORKS

The infrastructure

Domain and renewals watched, certificates, backups held off the server, downtime monitoring...

02 — UP TO DATE

The maintenance

Text changes, technical updates, broken links and errors, loading speed, legal notice kept current...

03 — CONSTANT IMPROVEMENT

The improvement

Monthly traffic report, technical audits, proposals for growing in Google and the improvements actually applied.

Also if the site is not ours

They built your website and now they charge you double.

They hand the site over, twelve months go by, and suddenly nobody answers or the price has doubled.

Sound familiar?

  • You write to whoever built your site and it takes them days, or they simply do not answer.
  • The renewal quote they sent you is double last year's.
  • You do not know whose name your domain is in. Or where the site is hosted.
  • Somebody told you there are backups, but nobody has ever restored one.
  • The emails from the contact form stopped arriving at some point you cannot pin down.
  • You got the «site not secure» warning and you do not know who to call.
  • Your site was built with the Kit Digital grant and the twelve months are up.

If you said yes to two of those, you have an ownership problem, not a technical one.

How we sort it out

  1. Situation report:

    Whose name the domain is in, where it is hosted, which access details you need, which versions and plugins it has if any, whether the form arrives, how it performs, how you stand in Google...

  2. The adoption:

    With that report in front of us we give you a fixed quote. Domain in your name, updates applied and working, and backups verified and within reach.

  3. Do you stay with us?

    Once the site is yours and healthy, you can stay on the monthly agreement or take it to whoever you prefer. Both are fine and neither offends us.

About the Kit Digital

After twelve months the site is yours... and so is the problem.

The Spanish Kit Digital grant funds the website and obliges the digitalisation agent to provide service and support for twelve months.

After that there is no lock-in on either side: the domain, the hosting and the maintenance become your responsibility, and support ends unless you sign something new.

No, we do not offer the Kit Digital. We do not want to trap you with a low price and charge you double the following year, which is the pattern we have run into far too often. We would rather hold on to you with good service from day one, the price in front of you and peace of mind for you and your wallet. If you already have a site built with the grant and you have been left with nobody looking after it, that we will take on.

Tiers

Three tiers. The price is written right here.

If a provider hides the price from you it is because they are going to sell you projects, not service. It is billed monthly with no lock-in: if one day you do not find it useful, you give 15 days' notice and that is that. We would rather you stayed because you want to.

What we commit to Continuous improvementThe site looked after Continuous improvement + SEOPlus, being found Continuous improvement + SEO + AIPlus, being cited
ReportMonthlyMonthlyMonthly
Day-to-day changestext, photos, prices, opening hoursUp to 2 h a monthUp to 2 h a monthUp to 2 h a month
SEO audit and list of errorsQuarterlyMonthlyMonthly
Monitoring of new and lost links—YesYes
SEO tracking and fixes—+3 h included+5 h included
Question panel across AI assistants——40 to 80, every month
Sources citing you——Monthly
30-minute video call—MonthlyMonthly
85 €per month260 €per month390 €per month

What each step includes is explained in full on its own page: SEO positioning and AI visibility. The monthly work is delivered as one report and one invoice. No VAT: the Canary Islands are excluded from the scope of VAT (art. 3 of Spanish VAT Law 37/1992). Terms and conditions of the services are available here.

Day to day

No tickets and no platforms.

  1. You write to us by email or WhatsApp

    Small changes are asked for the way normal things are asked for: a message.

  2. One report a month that makes sense

    How many people came in, where they came from, what they looked at and what we suggest changing.

  3. No lock-in

    Billed monthly. If one day you do not find it useful, you give 15 days' notice and that is that.

Behind these commitments sits the framework of the Service Management Institute (SMI®): that is where the difference between an incident and a request, the escalation path and the report come from. It is not a badge for the website, it is why this actually gets done.

Questions

The ones we always get.

  • Can you maintain a website you did not build? Yes, and it happens often. We review it first and tell you what we found. If it is well built, we maintain it exactly like our own. If rebuilding it works out better for you, we will say that too.
  • How many changes are included per month? The normal ones: text, photos, prices, opening hours, the odd new page. If one month you ask for something outside that, we quote it beforehand, never afterwards.
  • What if my current provider refuses to hand over the access details? A domain has a formal transfer procedure and the registered owner has the right to recover it. We will explain how to do it.
  • Are advertising and social media part of the monthly fee? They are separate, and deliberately so. Maintenance is looking after what you already have; advertising is bringing in new people. Mixing them into one fee makes maintenance look outrageously expensive and advertising look free. You will find it under advertising and social.
  • Do you only work in the Canary Islands? We are based in Gran Canaria, but all of this is done remotely and we work with clients all over Spain.
  • Do you write the copy and take the photos? No. We publish what you send us and we make it look right. If you need copywriting or photography, we will tell you who to talk to.

Let's start with something simple

Request
your quote.
Free and with
no strings.

Send us your website address and who looks after it now. With that we check the domain, the hosting, the backups and the certificates before quoting. If you do not know whose name the domain is in or you do not have the access details, that is not a problem: finding out is the first part of the job.

+34 664 26 34 36info@solucionec.com

Monday to Friday, 10:00 to 20:00 (Canary Islands time)

We reply the same working day. We never pass your details to anyone.