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Workshop bench next to rolls of vinyl

Case study · Signage

Rótulos Valbuena

A workshop that manufactures and installs what it sells. In signage the portfolio is the catalogue, so the site was built around finished work.

The client

The project

Rótulos Valbuena is a sign company with its own unit in Valdemoro (Madrid). They manufacture and install signs and signage, vehicle wraps, built-up letters and wayfinding, and vinyl, and they work in Madrid and anywhere in Spain.

What separates them from a middleman isn't the catalogue, it's the workshop: printers, cutting plotters, routers and bending machines. Their own line puts it plainly: «we can do it all without a problem».

And there is a detail of the trade that orders the whole site: customers don't ask for the technical name, they ask whether it lights up. An illuminated sign and one that isn't are a different price, a different installation and often a different permit.

Rolls of coloured vinyl stacked on a workshop shelf next to a bending machine

The starting point

The challenges.

What had to be solved before talking about colours.

  • Four overlapping services —signs, vehicles, built-up letters and vinyl— and a customer who doesn't call them that
  • Showing finished work: a sign is bought for how it looks, not for how it reads
  • Separating what lights up from what doesn't, which is the first real question on the phone
  • A Valdemoro workshop that works across Spain, with no branch outside Madrid
  • Two phone numbers and a split opening schedule: contact shouldn't depend on when the visit lands

What we did

The solution.

Every service ends in its examples, and every example is their own work.

  1. The service explains, the gallery sells

    Each of the four services says what it is and in which materials, and ends in a «see examples» link that opens the gallery for that work. The site doesn't describe the sign: it shows it installed.

  2. Galleries split into lit and unlit

    Signs and built-up letters have two galleries each. It is how the customer asks, and where the quote changes, so the site asks what the salesperson would ask.

  3. The workshop, written down and not hinted at

    Printing, cutting, routing and bending are named one by one. Anyone comparing three quotes needs to know who manufactures and who resells, and a nice photo doesn't convey that.

  4. Frictionless contact and a protected form

    Two phone numbers and the email always in view, and a form with reCAPTCHA v3 and the data-protection notice up front, not buried in the footer.

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